At Timepiece FNF, customer satisfaction is our top priority. We strive to provide the highest quality luxury timepieces and ensure a seamless shopping experience. However, due to the unique nature of our products, we do not offer refunds unless the watch arrives differently than described.

Conditions for Refunds:

1. Misdescription: If the watch you receive differs significantly from the description provided on our website, you are eligible for a refund. This includes discrepancies in the model, condition, or any other key characteristics outlined in the product listing.

2. Damage During Shipping: If your watch arrives damaged due to shipping, please contact us immediately. We will work with you to resolve the issue, which may include a refund or replacement.

Refund Process:

• Inspection: Upon receiving your return request, our team will inspect the watch to verify the discrepancy.

• Approval: If the watch is confirmed to be significantly different than described, we will approve your refund.

• Processing: Approved refunds will be processed within 2-3 business days. The refund will be issued to the original payment method used during the purchase.

How to Request a Refund:

1. Contact Us: Email our customer service team at timepiecefnf@gmail.com with your order number, a detailed description of the issue, and photos of the watch.

2. Return Authorization: If your request meets our refund conditions, we will provide you with a return authorization and instructions on how to send the watch back to us.

3. Return Shipping: Please ensure the watch is securely packaged for return shipping. We will then provide you with an overnight insured label.

We appreciate your understanding of our refund policy and thank you for choosing Timepiece FNF for your luxury watch needs. If you have any questions or concerns, please do not hesitate to contact our customer service team.